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Cancellations, Returns, Refunds, Credits & Discounts
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Cancellations
Due to the nature of our business, request to cancel an Order are subject to a cancellation charge. Graduation Cards Shop will gladly make any changes to your card before it is printed. We can even change the card that you selected to a different card or delay the order until a later date. There is no charge to make changes to your Order before your order is printed. But, if you do decide to cancel your order after we have begun processing it, but BEFORE it is printed there will be a minimum cancellation charge of 50% of the total cost of the order or $25, whichever is greater. The exact amount will be determined by us and will depend on the amount of work that has gone into processing your Order.
If you want to REDUCE your Order after it has been placed, we will be happy to do so, However, any reduction in your order after we have begun processing your Order will be subject to the MINIMUM Cancellation Charge of 50% of the amount being cancelled, or $25, whichever is GREATER. If your Net Credit due for the reduced quantity is less than $15, you will be entitled to the credit in additional products or services, but we will NOT issue a credit to your credit card. |
Returns
Graduation Cards Shop cannot accept returns. Please check the proof of your order VERY CAREFULLY before approving it for printing. If our staff made an error, we will reprint your cards at NO COST to you; however, if there was an error in the proof that you approved, we will reprint your cards at a discounted price from the original cost.
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Refunds
Graduation Cards Shop cannot offer any refunds due to the personalization of our products. |
Credits
In certain rare occasions, a customer will be entitled to a credit due to shipping / delivery delays and other reasons. In those unusual circumstances, we will encourage you to keep your credit on file for you to use towards a future order. Graduation Cards Shop will not issue credits less than $25.00.
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Discounts
Graduation Cards Shop offers several of its cards at a reduced unit price. In addition to discounted unit prices, we offer volume discounts. Our volume discounts start at 50 cards. For example, ordering 25 cards at the unit price of $1.39 would cost $34.75, but ordering 50 of the same cards would result in a savings of $.69. Ordering 100 of the same cards would be a savings of $6.50. The savings increase as the quantity increases.
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